Help and advice for consumers travelling and shopping within the EU

We provide guidance and advice for consumers in Europe. Know your rights and get free help to make a complaint

European Consumer Centre Denmark helps you with cross-border purchases within the EU.Read more about us, why we are here and how we can help you.
About Europan Consumer Centre Denmark

Do you want to complain about a seller within the EU, Norway or Iceland?

Have you experienced problems with a purchase abroad? Have your flight been delayed? Or frauded when renting a car? You may have the right to get a refund or compensation.
How to file a complaint