Contact us
Get help with your rights or submit a complaint
Are you having problems with a trader in another EU country, Iceland, Norway or the United Kingdom? We can help you free of charge to understand your rights or get started with a complaint.
I do not know what my rights are
Are you unsure about your rights when shopping or travelling outside Denmark? We can help you understand the rules and what you can do.
You can also call us. Our hotline is open on weekdays from 10:00 to 12:00: +45 41 71 52 00
I have a problem with a trader abroad
Have you tried to solve the problem with the trader, but have not been able to reach an agreement? We can help you take your complaint further.
Read more about what The European Consumer Centre Denmark can and cannot help you with.