European Consumer Centres Network

European Consumer Centre Austria
Europäisches Verbraucherzentrum
Director: Georg Mentschl
Mariahilfer Straße 81
1060 Wien
Tel + 43 1 588 77 81
Fax + 43 1 588 77 99 342
info@europakonsument.at  
www.europakonsument.at

European Consumer Centre Belgium
Europees Centrum Voor De Consument / Centre Europeen des Consommateurs
Director: Karin Ghysels
Hollandstraat No 13 / Rue de Hollande No 13
1060 Brussel/Bruxelles
Tel +32 (0)2 542 33 46
Fax +32/2 542 3243
info@eccbelgium.be 
www.eccbelgium.be 

European Consumer Centre Bulgaria
Director: Ignat Arsenov
Bacho Kiro Street No 14
1000 Sofia
Tel. +359 2 986 76 72
Fax +359 298 755 08 
Info@ecc.bg
www.ecc.bg

European Consumer Centre Croatia
Director: Danijela Marković Krstić
Hrvatska Ulica grada Vukovara 78
10000 Zagreb
Tel +385 1 610 97 44
ecc-croatia@mingo.hr
http://ecc-croatia.hr/

European Consumer Centre Cyprus
Director: Yiannakis Makrides
c/o Ministry of Energy, Commerce, and Industry 
2 Agapinoros, IRIS Tower,  
1421 Nicosia, 
Cyprus 
Tel +357/2286 7177 
ecccyprus@mcit.gov.cy 
www.ecccyprus.gov.cy 

European Consumer Centre the Czech Republic
Evropske Spotrebitelske Centrum
Director: Eva Petrazova
c/o Czech Trade Inspectorate
Štěpánská 15
120 00 Prague
Tel +420 269 366 155
esc@coi.cz
www.evropskyspotrebitel.cz

European Consumer Centre Denmark
Forbruger Europa
Director: Lars Arent
Carl Jacobsens Vej 35
2500 Valby 
Tel +45/4171 5000 
info@forbrugereuropa.dk 
www.consumereurope.dk

European Consumer Centre Estonia
Euroopa Liidu Tarbija Noustamiskeskus
Director: Kristina Tammaru
Endla 10A,
Tallinn
Tel +372/6201 708
Fax +372/6201 701
consumer@consumer.ee 
www.consumer.ee

European Consumer Centre Finland
c/o The Finnish Competition and Consumer Authority
Director: Milla Lahtinen
Lintulahdenkuja 2
PO Box 5
FI-00531 Helsinki
Tel +358 (0)29 553 9500
ekk@kkv.fi 
www.ecc.fi

European Consumer Centre France
Centre Europeen des Consommateurs
Director: Bianca Schulz 
c/o Zentrum für Europäischen Verbraucherschutz e.V.
Bahnhofsplatz 3
D-77694 Kehl 
Tel +49/78 51 991 48 0
Tel 0820/200 999 (only accessible from France)
Fax +49/78 51 991 48 11 
info@cec-zev.eu
www.europe-consommateurs.eu

European Consumer Centre Germany
Europäisches Verbraucherzentrum Deutschland
Director: Bernd Krieger
c/o Zentrum für Europäischen Verbraucherschutz e.V.
Bahnhofsplatz 3
D-77694 Kehl
Tel +49/78 51 991 48 0
Fax +49/7851 991 48 11 
info@cec-zev.eu  
www.evz.de

Address 2: 
Kiel Office

Andreas-Gayk-Strasse 15 
D-24103 Kiel

European Consumer Centre Greece
Director: Athina Kontogianni
144 Alexandras Av.
114 71 Athens
Tel +30 210646 0862 / +30 210 646 0814
Fax +30 2106460784
info@eccgreece.gr
www.eccgreece.gr

European Consumer Centre Hungary
Europai Fogyasztôi Központ
Director: Attila Kriesch
c/o Ministry for Innovation and Technology- European Consumer Centre
Iskola utca 13
1011 Budapest
Tel +36 1 459 48 32
Fax +36 1 896 77 47
info@magyarefk.hu
www.magyarefk.hu

European Consumer Centre Iceland
ENA - ECC Iceland
Director: Ivar Halldorsson 
Guðrúnartún 1
105 Reykjavík
Tel +354 545 1200
Fax +354 545 1212
ecc@ecciceland.is
www.ecciceland.is

European Consumer Centre Ireland
Macro Building 
1 Green Street
Dublin 7
Tel +353 01 8797620
Fax: +353 01 8734328
info@eccireland.ie 
www.eccireland.ie

European Consumer Centre Italy
Centre Europeo Consumatori
Director: Maria Pisanò
Via G.M. Lancisi n.25
00161 Roma
Tel +39 06 442 380 90
Fax +39/06 455 50 558 
info@ecc-netitalia.it
www.ecc-netitalia.it

Via Brennero, 3
39100 Bolzano
Tel +39 0471 980 939
info@euroconsumatori.org
www.euroconsumatori.org

European Consumer Centre of Latvia
Director: Aija Gulbe
Brivibas Street 55 - 207
Riga, LV - 1010
Tel +371 6738 8625
Fax +371 6738 8625
info@ecclatvia.lv 
www.ecclatvia.lv 

European Consumer Centre Lithuania
Europos Vartotoju Centras
Director: Raimonda Balniene
Odminių g. 12
LT-01122 Vilnius
Tel +370 5 2650368
Fax +370 5 2623123
info@ecc.lt 
www.ecc.lt 

Centre Européen des Consommateurs GIE Luxembourg
Director: Karin Basenach
271, route d’Arlon
L-1150 Luxembourg
Luxembourg
Tel +352 26 84 64 -1
Fax +352/26 84 57 61
info@cecluxembourg.lu 
www.cecluxembourg.lu 

European Consumer Centre Malta
Director: Phyllis Bezzina 
Annex to Consumer & Competition Division
47A, South Street,
Valletta 1101
Malta
Tel +356 21 22 19 01
ecc.malta@gov.mt
www.eccnetmalta.gov.mt

European Consumer Centre the Netherlands
Europees Consumenten Centrum
Director: Eva Calvelo Muiño
Postbus 487
3500 AL Utrecht
Tel +31 30 232 6440
Fax +31 (0) 30 234 2727
info@eccnederland.nl
www.eccnederland.nl

European Consumer Centre Norway
Forbruker Europa
Director: Ragnar Wiik
P.O. Box 463 Oslo
0105 Oslo
Tel + 47 23 400 508
Fax + 47 23 400 501
post@forbrukereuropa.no
www.forbrukereuropa.no

European Consumer Centre Poland
Europejskie Centrum Konsumenckie
Director: Karol Muz
Plac Powstanców Warszawy 1
00 950 Warsaw
Tel +48 22 55 60 118
Fax+48/022 5560359
info@konsument.gov.pl 
www.konsument.gov.pl 

European Consumer Centre Portugal
Centro Europeu do Consumidor
Director: Maria do Céu Costa
Praca Duque de Saldanha, 31-1
1069-013 Lisboa
Tel +351/21 356 47 50
Fax +351/21 356 47 19
ECCNET-PL@ec.europa.eu
www.consumidor.pt

European Consumer Centre Romania
Centrul European al Consumatorilor Romania
Director: Irina Chiritoiu 
44 Mr. Av. Stefan Sanatescu Street, floor 1, room 2,
Sector 1, Bucharest - RO-011478
Tel +40 21 315 71 49
Fax +40 21 315 71 49
office@eccromania.ro 
www.eccromania.ro

European Consumer Centre Slovakia
Európske Spotrebitel'ské Centrum
Director: Dzensida Veliová
Mlynské nivy 44/a
SK 827 15 Bratislava 212
Tel +421/2/4854 2019
Fax +421/2/4854 1627 
info@esc-sr.sk  
www.esc-sr.sk

European Consumer Centre Slovenia
Evropski Potrošniški Center
Director: Ms Romana Javornik
Kotnikova 5
Si - 1000 Ljubljana
Tel +386 1 400 3729
Fax +386 1 400 3588
epc.mgrt@gov.si
www.epc.si

European Consumer Centre Spain
Centro Europeo del Consumidor
Director: José Tamames Rivera
Príncipe de Vergara, 54
28006 Madrid
Tel +34 91822 45 55
Fax +34 91822 45 62
cec@mscbs.es
www.cec-msssi.es

Konsument Europa
Director: Jolanda Girzl
Tage Erlandergatan 8A
651 02 Karlstad
Tel +46 54 19 41 50
Fax +46 54 19 41 95
info@konsumenteuropa.se 
www.konsumenteuropa.se

European Consumer Centre UK
Director: Andy Allen
1 Sylvan Court, Sylvan Way,
Southfields Business Park
Basildon Essex UK SS15 6TH
Tel +44 (0) 1268 886 690
Fax +44 (0) 8456 08 96 00
ecc@tsi.org.uk 
www.ukecc.net