Purchase of goods and services
Learn more about your consumer rights, such as the right to withdraw from a purchase when shopping goods and services in other EU-countries.
Do you questions about your purchases?
Mon-Fri 1-3PM you can contact our chat or hotline on phone +45 4171 5200.
You can also write to our legal team - we will respond within three work days.
Do you want to complain about a seller within the EU, Norway or Iceland?
Have you experienced problems with a purchase abroad? Have your flight been delayed? Or frauded when renting a car? You may have the right to get a refund or compensation.
How to file a complaint